ITIL v3, how to buy?
Don’t you have ITIL version 3 books? Are you wondering, which version to choose? It is better to buy the book, PDF, or an online access? Not so long time ago I had the same problem, I think that’s very...
View ArticleSample exam (mock exam) ITIL Foundation – third version
If you are interested in the sample ITIL v3 Foundation exam… Please visit APMG-EXAMS then choose: -> ITIL v3 Foundation Exam then -> Start the Exam and finally -> Sample Online Exam And you...
View ArticleITIL Foundation v3 – sample questions
In the previous article on ITIL Foundation 3 exam I recommended you a page with a sample version of the exam, if that is not enough for you I encourage you to check following sites: Free ITIL Dumps –...
View ArticleITIL V3 assessment – processes maturity assessment acording to ITIL v3
ITIL version 3 has been available for almost a year and still has no ITIL Self-Assessment (MS Excel workbook allowing “simple” maturity assessment processes in the IT organization). Although several...
View ArticleNew ITUP is ITIL v3 compliant
The new veriosn of ITUP (7.1.3) has been relased. You can download it from here. The new version is alligned with ITIL v3 and COBIT. I’ll write more about new version of ITUP as soon as I try it....
View ArticleService Catalog Community
How to create a service catalog or a service portfolio? What should a service catalog contain ? What attributes should services have? If you think that reading ITIL (even version 3) is enough to get...
View ArticleITIL training for free (almost)
Inspired by IT Skeptic’s article “How to assemble all the ITSM reference library you need for $211”, I’ve decided to describe how cheaply (or even almost for free) one can get ITIL training (V2 and V3)...
View ArticleITIL v3 Manger’s Bridge – the way to ITIL Expert my impressions after the...
If you are already happy holders of ITIL Service Manager Certificate (Manager’s Certificate in IT Service Management), which confirms your in-depth knowledge of all ITIL version 2 processes at...
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